India (Bihar) Establishment & Operation of 24×7 Inbound Service – 50000 Calls per Month
24X7 Call Answering, Bihar, India | Comments Off
RFP ID : CC-0062
We are based in Bihar, India and we are inviting tenders from qualified and experienced service providers (From India Only), for Establishment & Operation of 24x7 Inbound Service. The contract will be of 2 years.
[A] Notice Type: RFP (Request for Proposals)
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) Service Provider will have to establish and operate a call center at our premises in Patna with necessary computer Hardware & peripherals, call center software & accessories, etc. on TURN-KEY BASIS. The scope also includes handling all types of inbound queries, complaints, requests, outbound calling, and response through phone/SMS/web/email/fax.
(2) ...